CBN Recovers Customers’ N115b, $22m On Illegal Deductions, Failed Transactions

Central Bank of Nigeria (CBN), yesterday, said it helped aggrieved customers recover N115.45 billion and $22.794 million, following complaints on illegal deductions and failed or fraudulent transactions brought to notice by aggrieved customers between 2012 and 2023.

Data released by the bank showed 35,453 complaints were received and 33,437 were resolved.

Director of Corporate Communications, Dr. Isa Abdulmumin, disclosed this in Ado-Ekiti, the Ekiti State capital, at the 2023 CBN Fair, themed, ‘Promoting Alternative Payment Channels as Tools for Financial Inclusion’.